BUBA Terms & Conditions

PLEASE READ CAREFULLY.

  • Bookings can only be made online and confirmation of the order will be sent by BUBA within 48 hrs unless notified otherwise.
  • All requests for confirmation by BUBA are to be answered by the customer, no booking is guaranteed if confirmation has not been received by BUBA.
  • It is the customers’ sole responsibility to inform their insurance company of the addition to their vehicle of a baby capsule owned by BUBA.
  • The capsule and all of its components are/ and will remain the sole property of BUBA, stickers are not to be removed nor number ID located on all capsules hired.
  • A deposit of $100.00 is required on installation, this will be fully refunded on site by the office by direct transfer if the capsule and all of its components i.e the tether strap, the head hugger, the shoulder pads, the black gated buckle ( if applicable ) and any extras hired i.e extra base, pram adaptors, mats, mirror etc are returned on time and in their original condition when hired.  *the capsule/cover can be sponged down if necessary but there is no need for removal. Deductions will be made from the deposit if any items are not returned or are found to be faulty on return, the amount of deductions is at the discretion of BUBA.
  • In the event the hire capsule is involved in a vehicle collision it is no longer safe for use. The customer or the customer’s insurance company is liable for the total costs of a replacement capsule. BUBA needs to be notified within 24 hrs of any incidents.
  • Late returns can be charged penalties deducted from the deposit.
  • The capsule and all of its components is to be returned to the fitter on site only before 1pm on the agreed return date and specified location.
  • Refunds are not offered to any customer who wishes to return early.
  • If an extension strap is required when installing a capsule the customer will be charged an additional cost.
  • The customer waivers all rights to any and all liability or claims towards BUBA, any of its representatives or sub-contractors now or in the future.
  • Extension to a hire term is by request only and at the discretion of BUBA.
  • All capsules and pram adaptors are subject to availability only.
  • BUBA reserves the right to increase its hire charges at any time but not after a booking has been confirmed.
  • BUBA accepts no liability for the customer ordering the incorrect pram adaptors or capsule.
  • BUBA will exchange a capsule once hired if it is found to be faulty by our fitter.
  • BUBA accepts no liability if the customer does not keep the agreed appointment time.
  • Our fitters will try to the best of their ability to be on site and ready for your capsule installation at the agreed appointment time, the fitter will try to contact the customer of a late site arrival if possible.
  • Any customer wishing to cancel their booking must send an email with all information required at least 5 working days before the commencement of hire.
  • Late payments are not accepted.